Helpline for Bookings, Suggestions, Complaints & Boarding points
+91 8143499991       email: gdrtravels.in@gmail.com
FAQ's

<p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">What are the advantages of purchasing a bus ticket with </span><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">?</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> Provides Safe, Reliable, Clean and On Time Travel Service.</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Some of the advantages of dealing with us are: </span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">-</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">You can choose your seat</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">-</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">You can book your bus tickets online, by phone, or in person</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">-</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">You can choose from buses based on boarding points, timing and bus type </span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">Do I need to register to use </span><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">?</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">No. </span><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> Travels does not require its customers to go through a tedious registration process. </span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">Does booking online cost me more?</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Not at all!</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Ticket-related</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">I&#39;ve lost my ticket. What should I do now?</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">A copy of the ticket would have been sent to you by e-mail when you booked it. Please take a printout of that mail and produce it at the time of boarding. If you have not received the ticket e-mail, please call any of our call center and our executive will re-send you a copy by mail.</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Booking-related</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">What is the procedure for booking a ticket?</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">1.</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">PHONE BOOKING</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">: &nbsp;customer has to call the call center of </span><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> on contact numbers &nbsp;then he has to place a requisition for a particular service, and his seat will be kept on phone booking. It is your responsibility to collect the ticket from our office before given time, lest it will be canceled in auto appropriation.</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">If he does not confirm, the relevant seat will be released.</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">2. </span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">ONLINE BOOKING</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">: This facility is available through </span><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> &nbsp;with the help of debit card, credit card and net banking.</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">3 </span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">AGENT BOOKING</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">: The customer has to approach the authorized booking agent of </span><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> and buy a ticket on payment of requisite fare.</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">4 </span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">ONLINE AGENT BOOKINGS</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">(REDBUS, TRAVELYAARI, TICKETGOOSE, VIA, MAKEMYTRIP ETC): The procedure of ONLINE BOOKING &nbsp;applies to this booking.</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">5 </span><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;"> COUNTER BOOKING</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">: You can visit to any of our nearest branch.</span></span></p> <p> <br /> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">What I have to do when all seats are sold out per service?</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">You have to select Request button and need to enter your details like Name, Phone Number and e-mail Id, Our call center will get back to you if any seats fall vacant due to cancellation.</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">Change of boarding place?</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">It is possible.</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">What is the procedure for postponement of journey-Is proponent possible? If so what is the procedure?</span></span></p> <p dir="ltr" style="line-height:2.16000003814697;margin-top:0pt;margin-bottom:8pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">Update Ticket</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">: </span></span></p> <p dir="ltr" style="line-height:2.16000003814697;margin-top:0pt;margin-bottom:8pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">You can change your Boarding Address and Mobile No. </span></span></p> <p dir="ltr" style="line-height:2.16000003814697;margin-top:0pt;margin-bottom:8pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">After the Modification, Please take the updated Print of the Ticket. </span></span></p> <p dir="ltr" style="line-height:2.16000003814697;margin-top:0pt;margin-bottom:8pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Pre/Post Pone Ticket: &nbsp;For the pre/post pone, you will get the Coupon to your mail ID with full amount coupon - Limited Validity.</span></span></p> <p dir="ltr" style="line-height:2.16000003814697;margin-top:0pt;margin-bottom:8pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Generated coupon can be used for Pre/Postpone within given time. </span></span></p> <p dir="ltr" style="line-height:2.16000003814697;margin-top:0pt;margin-bottom:8pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Booking fare amount is less than coupon amount then Difference amount of coupon will &nbsp;&nbsp;not be refunded. </span></span></p> <p dir="ltr" style="line-height:2.16000003814697;margin-top:0pt;margin-bottom:8pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">For Pre/Postpone ticket, if cancelled the amount/coupon will not be refunded. </span></span></p> <p dir="ltr" style="line-height:2.16000003814697;margin-top:0pt;margin-bottom:8pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">For Pre/Postpone ticket, it cannot be pre/post poned. </span></span></p> <p dir="ltr" style="line-height:2.16000003814697;margin-top:0pt;margin-bottom:8pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Multiple Usage of Coupons (Normal Coupon, Gift Coupon, Pre / Post Pone, Open Coupon) Cannot be used at the Single Booking.</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">What is the limit of luggage being carried in the bus?</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Personal luggage like briefcases and suitcases are allowed.</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">Is there any facility for recharging laptops and mobiles?</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Depends on the vehicle.</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">I am a lady passenger-Whether a male is allowed to sit beside me if the seat is vacant?</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">No.</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Payment-related</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">Does the owner of the credit card with which the ticket is purchased need to be one of the passengers?</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Not at all! A passenger can use any card to pay for the ticket, not necessarily their own. However, please note that the passenger in whose name the ticket is booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus. </span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">I don&#39;t have a credit card. Can I still buy a bus ticket?</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Sure you can. You can call us and book your bus ticket over the phone or approaching our offices </span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">What payment options do I have?</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">The different payment options are</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">&bull;</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Credit card</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">&bull;</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Debit card </span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">&bull;</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Internet banking (Internet enabled online bank account)</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">Can I pay using my internet enabled bank account?</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Yes. You can transfer money from any of your below bank accounts to </span><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> to buy tickets: </span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">ABN Amro Bank</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> Citibank</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> IDBI Bank</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> Punjab National Bank</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Axis Bank (UTI Bank)</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> Corporation Bank</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> IndusInd Bank</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> State Bank of India (SBI)</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Bank of India</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> Federal Bank</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> Jammu &amp; Kashmir Bank</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> Union bank of India</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Bank of Rajasthan</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> HDFC Bank</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> Kotak Bank</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> Yes Bank</span></span></p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Centurion Bank of &nbsp;Punjab</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> ICICI Bank</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"><span class="Apple-tab-span" style="white-space:pre;"> </span></span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Oriental Bank of Commerce &nbsp;&nbsp;&nbsp;and other banks</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">How does the transaction appear on my card / account statement?</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Transactions on </span><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> will appear as bitlasoftware/ticketsimply or CCavenue &amp; EBS in your statement depending on the payment option that you had chosen. </span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">Is it safe to use my credit card on this site?</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Transactions on </span><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> are very safe. We employ the best-in-class security and the transactions done are secure. Apart from being certified by Verisign, </span><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> uses Secured Socket Layers (SSL) data encryption. Using SSL ensures that the information exchanged with us is never transmitted unencrypted, thus protecting the information from being viewed by unauthorized individuals.</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">Is there any concession for regular customers, physically handicapped or senior citizens or students attending sports meets/events?</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">No.</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">I have attempted to book a ticket with a credit card online &ndash; the relevant fare amount is deducted but ticket is not delivered?</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">As a matter fact, the amount so shown as deducted is not transferred to our travels A/C &nbsp;.It is a small technical failure that occurs when to persons try simultaneously for the same seat &ndash; the said amount will be transferred to your account by the concerned within 7 banking days as per banking rules</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Cancellation-related</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">Can I cancel my ticket online?</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.38000001907349;margin-top:0pt;margin-bottom:8pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">Yes, The Tickets booked online can be cancelled only online</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">How can I cancel my bus ticket online?</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;">You need to click on Modify Ticket Link provided on home page , ok the terms and conditions and click on the link continue then you need to enter your ticket number and e-mail id or phone number that was provided at the time of booking and click on cancel ticket.</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Refund-related</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">I missed the bus. Do I get a refund?</span></span></p> <p> &nbsp;</p> <p dir="ltr" style="line-height:1.7999999999999998;margin-top:0pt;margin-bottom:0pt;"> <span id="docs-internal-guid-bc46bbd1-6a50-321a-c2d9-d58c52f45f3a"><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> provides a 100% refund if the bus is missed due to </span><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> However, if the bus is missed due to any other reason not directly related to </span><span style="font-size: 10pt; font-family: Arial; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;">GDR Tours &amp; Travels</span><span style="font-size: 10pt; font-family: Arial; color: rgb(29, 29, 29); vertical-align: baseline; white-space: pre-wrap;"> no refund is provided</span></span></p> <div> &nbsp;</div>